Unfortunately, due to the fragile nature of framed products we are unable to ship these internationally. However, unframed prints can be shipped and packaged in From A to You gift boxes worldwide.
All orders are shipped within 3-5 business days and most products are shipped through couriers. Domestic orders usually arrive a couple of days after they’re shipped. International customers, please note that it could take up to 4 weeks for delivery; however, most packages arrive in a week or two.
We want you to love your From A to You purchase. So if you’re not 100 percent happy with a non-personalised item for any reason, just email us at firstname.lastname@example.org. You may return it to us in its original condition and packaging within 7 days of receiving it. We will refund the complete purchase price minus the nonrefundable cost of shipping, once we receive the item. We are unable to accept returns on personalised products.
We take special care to prepare and pack your items so they’ll arrive to you in perfect condition. However, please do inspect your purchase as soon as it arrives. Wrong or damaged item claims must be made within 48 hours of package arrival. If there is an issue with your order, please let us know straight away by emailing email@example.com, and we’ll make it right. Colours may appear different on a computer screen, than to a printed product – but we hope you love it as much as we do!
We welcome all major credit cards through PayPal, which you can use even if you don’t have a PayPal account. Your credit card will be charged upon placing your order.
We use a beautiful soft white 280gsm paper which are also embossed with the From A to You logo.
These are our original designs, so please do not reproduce this artwork in any form without our permission.
All of our orders come with bespoke boxes that fit the prints and frames perfectly, are wrapped in tissue paper, and kept in place by a little lion sticker. The order also includes a free Thank You card and envelope, which you can send to someone special.
The prices you see in our shop are retail prices. If you have a shop of your own and would like to place a wholesale order, well, that would be awesome. Please send an email to firstname.lastname@example.org, and we’ll get right back to you.